highly recommended

I highly recommend Bella Brides! I can’t thank Brittany and Hollie enough for the amazing job they did on myself, my bridesmaids and my family on the day of our wedding. Despite the mugginess and the bit of rain in the afternoon, our hair and make-up held up really well. I knew what I was in for on the day of the wedding as I got to meet Brittany and Hollie during a hair and make-up trial a couple of weeks before, and I was looking forward to having them do our hair and make-up on the day. They’re so easy-going and made the whole getting ready process a lot of fun, and they also took on board any concerns we had about our skin or hair and helped us decide which products would best suit us. A special shout out also goes to Lucie who made us some Chocolate Cupcakes for Easter, they were delicious! Thanks again ladies!

JESSICA

Good to know!

With decades of experience in the industry, we have the answers you are looking for.

I HAVE A VEIL, WILL YOU PLACE IT FOR ME?

Your day is important to us. We will stay until you are ready to depart for your ceremony. We will position your accessories and veil.

I HAVE A LARGE BRIDAL PARTY, CAN YOU ACCOMMODATE MORE THAN 7?

Yes, please select the largest package available and we will happily customise your quote. We are highly organised and pride ourselves on working in time sensitive environments. This makes us the perfect choice to ensure your bridal party are ready with plenty of time before your ceremony.

WILL THERE BE ANY ADDITIONAL FEES?

Hotel parking must be provided. Early start fees may apply.

I WOULD LIKE A TRIAL, IS THIS POSSIBLE?

Absolutely! We would love to welcome you to our beautiful studio in Mackenzie, Brisbane for a bridal preview. This is the perfect opportunity to discuss your vision and preview your look. Previews are an additional cost to the package. Please enquire for more information.

I HAVE A FLOWERGIRL IN MY PARTY, CAN YOU MAKE HER FEEL SPECIAL TOO?

Yes of course! Please continue with the booking & let us know via email how many girls and ages. We will adjust your invoice as needed.

DO YOU ONLY DO HAIR & MAKEUP FOR WEDDINGS?

We love all special occasions! Please send us an enquiry telling us all about your event.

DO YOU TAKE A DEPOSIT?

Yes, we do. Your booking date is not secure until a booking fee has been received. No dates will be held without a booking fee.

Bella Brides Terms and Conditions

Bookings
To secure a booking a booking fee is required as described on the supplied invoice. The fee is deducted from the total cost of the booking.
Booking fees are non-refundable under any circumstances. This includes, but is not limited to; situations where the booking and/or wedding is cancelled due to personal relationship breakdown, financial reasons, family situations or unforeseen circumstances including, but not limited to; health pandemics, changes to regulations, health warnings, weather events, travel limitations, venue closures.
Your booking date is not secure until a booking fee has been received. No dates will be held without a booking fee. Bookings are based on the information provided so please be as accurate as possible. Following the booking fee payment, invoices will not be reduced. If a member of your party cancels, you are welcome to replace them with somebody else.

Trial
Trials for the Bride are included in the package price. Although a trial is not mandatory, Bella Brides highly recommend clients to have one. If a client chooses not to have a trial there will be no time at the event to make changes and the artists will have to be given an inspiration photograph and clear directions and instructions by the client.
Bella Brides will invite you to book your trial four months prior to your wedding date. Trials are for use before the wedding. If a trial is unable to be attended prior to the wedding, Bella Brides is under no obligation to offer the trial following completion of the wedding.

Payment
Payment for any service is due one month before the service date and must be cleared into Bella Brides’ account within this time unless other arrangements have been made with Bella Brides.

Cancellation Policy
In the event of a cancellation the following terms apply for the notice periods:
More than 90 days Non-refundable booking fee is forfeit
Less than 90 days 50% of the full service fee is payable
Less than 2 weeks 100% of the full service fee is payable
Prices per service are subject to change if there is a change in the number of services required.
Cancellation of any booking must be communicated in writing, by email and will only be confirmed upon receipt of this. The complete booking fee will be retained by Bella Brides regardless of notice or reason given, due to administration and potential loss of other bookings caused by allocating your booking.

Date changes (COVID-19 affected weddings)
Bella Brides will transfer any booking fee and monies paid to a new date on one occasion only if there is availability. In the event of no availability, any money paid over and above the booking fee will be refunded.

Health and Safety
Bella Brides is not, under any circumstances, responsible for any allergic reactions to products used. The onus is on the client to give advance notification to Bella Brides if you or any of your group/wedding party have particular hypersensitivity that you are aware of.

Delays
Fees of up to $100 per hour may apply where the client causes a delay in the service delivery.

Artists’ requirements
Adequate work space with a table and access to power points and suitable lighting is required by Bella Brides’ artists.

Parking fees
Clients will be responsible for paying artist’s parking fees where applicable or for arranging for parking for artists at the same hotel if getting ready at a hotel.

Travel fee
Bella Brides may charge a travel fee and this will be indicated on the invoice.

Additional Charges
Clients will be responsible for paying for any non-standard travel fees e.g. ferry transfers, air fares etc. for Bella Brides artists. If a secondary location is required part way through an event, a travel and setup fee may apply.

All terms and conditions may be subject to change. Payment of a booking fee constitutes acceptance of these terms.

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