Terms & Conditions

Bookings/Deposit

To secure a booking a booking fee is required as described on the supplied invoice. The booking fee is non-refundable and payment of the booking fee indicates acceptance of these terms and conditions. The deposit is deducted from the total cost of the booking.

Trial
Although a trial is not mandatory, Bella Brides highly recommend clients to have one. If a client chooses not to have a trial there will be no time at the event to make changes and the artists will have to be given an inspiration photograph and clear directions and instructions by the client.
To secure a trial date and time booking, payment is required in advance. If a trial booking is cancelled with less than 4 weeks’ notice, the payment is non-refundable. If cancelled with more than 4 weeks’ notice, the payment may be transferred to another trial booking. Weekend trials may be subject to time changes at short notice as the Bella Brides team are usually busy making other brides look beautiful and sometimes brides may delay us.

Payment
Payment for any service is due one month before the service date and must be cleared into Bella Brides’ account within this time unless other arrangements have been made with Bella Brides

Cancellation Policy
In the event of a cancellation the following terms apply for the notice periods:
More than 90 days Non-refundable booking fee is forfeit
Less than 90 days 50% of the full service fee is payable
Less than 2 weeks 100% of the full service fee is payable

Prices per service are subject to change if there is a change in the number of services required.

Date changes (COVID-19 affected weddings)
Bella Brides will transfer any booking fee and monies paid to a new date on one occasion only if there is availability. In the event of no availability, any money paid over and above the booking fee will be refunded.

Delays
Fees of up to $100 per hour may apply where the client causes a delay in the service delivery.

Artists’ Requirements
Adequate work space with a table and access to power points and suitable lighting is required by Bella Brides’ artists.

Parking Fees
Clients will be responsible for paying artist’s parking fees where applicable or for arranging for parking for artists at the same hotel if getting ready at a hotel.

Travel Fee
Bella Brides may charge a travel fee and this will be indicated on the invoice.

Additional Charges
Clients will be responsible for paying for any non-standard travel fees e.g. ferry transfers, air fares etc. for Bella Brides artists. If a secondary location is required part way through an event, a travel and setup fee may apply.

Bella Brides 100% Guarantee
Bella Brides offer a 100% satisfaction guarantee for hair and makeup trials which is subject to conditions found at bellabrides.com.au and summarised as follows:

  • Booking deposit must have been paid prior to trial
  • Trial must have been paid for
  • Dissatisfaction must be expressed at time of trial
  • Hairstyle to be brushed out and makeup removed with no photographs to be taken
  • Only applies to bride’s trial

All terms and conditions may be subject to change. Payment of a deposit constitutes acceptance of these terms.